We will be a profitable consumer oriented power utility consistent with global standards meeting the expectations of consumers, employees and other stake holders. We will achieve this vision by:
• Achieving efficiency of operations and further developing core competencies.
• Readjusting the business consistent with the changing environment, technologically and commercially.
• Maintaining a rewarding and stimulating organizational climate with people orientation.
• Reaffirming faith in the organization’s ethics and values developed in course of our long existence.
• Harnessing and developing our professional competence.
• Being responsive to social requirements.
We will meet consumer’s expectations continuously by providing safe, reliable and economic electricity through optimization of available resources. We will achieve this mission by:
• Accomplishing targeted performance in the key result areas of our business operations.
• Enhancing consumer satisfaction through value addition to service supported by a consumer feedback monitoring system.
• Improving work environment and helping employees for personal development and career satisfaction through an interactive approach.
• Being recognized as an ethical and environmentally responsive organization.
• Customer Happiness – Bring a smile on the face of your customer
• Credibility – Instill trust and confidence with your actions
• Humaneness – Be Caring and Respectful to all
• Execution Excellence – Put your heart and soul into your actions
• Speed – Move ahead of time
• Risk Taking – Dare to go beyond